Q. How does your shipping work?
We have a small retail space in Cleveland, Ohio. Because of this, our site does not keep real time inventory. In the event we do not have your item physically on hand, we have arranged with our suppliers to have the items shipped directly to you on your behalf. On occasion this may mean that your order will ship from from 2 different locations to ensure you get your items as quickly as possible. In these cases, we absorb the additional shipping expenses.
Q. How quickly will my order ship?
A. Most orders will ship the next business day. An order received in the evening may ship out on the second business day, if we are having the order filled by our suppliers.
Q. How will my order be shipped?
A. We use a variety of options for shipment. If your order contains essential oils or room sprays, we have to ship the items using ground shipment. Otherwise we will ship either with UPS, USPS, or FedEx, depending what is most cost effective for what your order contains.